FAQ

To show our appreciation for your early trust and support, we're offering an exclusive discount for Oleap Archer. Pay a $9.90 deposit to secure the exclusive early bird price. Additionally, if you purchase within the first 24 hours of our Kickstarter launch, you'll receive a free charging case worth $39.

If you no longer wish to purchase the product, you can request a refund for your deposit. Simply email info@oleapai.com from the email address you used to reserve the discount, and we will process your reefund within 7 working days. Please note that you will be subject to transaction fees incurred during the refund process.

To ensure a smooth refund process, we will match the Kickstarter email address to our pre-order list to verify if the Kickstarter backer has placed a deposit. Please make sure that the email address that you use to place the deposit order matches your Kickstarter account's email address.

Please make separate deposits for each unit you wish to purchase. Each deposit is valid for one Oleap Archer only. If you wish to purchase two or more products, you will need to make multiple deposits accordingly.

Yes, Oleap Archer supports global shipping, with the exception of some remote areas.

The Oleap Archer is scheduled for official launch in mid-to-late October.

If you have any questions, please feel free to contact ourr customer service email at info@oleapai.com and wewill reply to you as soon as possible within 48 hours (Mon - Fri).